ISO 9001 opens up new markets and increases profits

Michelle Murdoch - QMS International plc

The ISO 9001 Certification for Quality Management is a cost-effective way to ensure your organisation consistently meets the needs of its customers while improving business performance and saving money. A recent survey from the Centre for Economic and business research (Cebr) showed that in 2011 93% of UK business leaders agreed that quality management is a key driver of business success and on average identified 4.8% cost savings due to quality management.

The Standard focuses on the operational processes, it assists senior management in taking a more strategic approach to business matters in order to maximise assets.  This encourages organisations to improve the quality of the products and services provided, reducing customer complaints and waste while increasing sales and profits.

Over the years the Standard has been harmonised so that all organisations, regardless of size or industry, are able to comply with the requirements.  Its origins date all the way back to the 1960’s and today it is used by more than 1 Million organisations around the world, sending a clear message to all interested parties that the certified organisation is committed to high standards while focusing on continual improvement. This is why the ISO 9001 Certification is often a prerequisite for tenders and contracts or when entering into supply chains.

For organisations considering ISO Certification there are a number of different ways to go about this, one of the most favourable methods combines the Assessment and Certification elements into one. This method of certification was introduced in 1993 and has been so successful that it is used today by numerous certification bodies. These certification bodies are able to streamline their process, minimising disruptions to your organisation, while saving you time and significantly reducing the costs involved.

An alternative approach is to employ a consultant; they will usually spend a great deal of time onsite evaluating your existing systems and suggesting changes which will need to be implementd before you are able to approach your chosen certification body for certification.

Even though both of these processes will eventually lead you to successful certification, many organisations have found that employing an independent consultant preceding certification resulted in a very long winded and often time-consuming exercise and many smaller organisations found it almost impossible to achieve ISO 9001 certification this way.

By choosing a certification body that combines the Assessment and Certification stages organisation can achieve ISO 9001 Certification within 30 days from the initial assessment and as part of the service a number of certification bodies will even produce the bespoke manual for you.

So if you would like to get ahead of your competition, save money and attract new customers - ISO 9001 Certification will be a worthy investment, giving you a real return on your investment.

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