Able Care Agency Ltd

  • Able Care offers a Live-In Care Service as an alternative to residential care

Contact Details

Sackville Place, 44-48 Magdalen Street, Norwich, Norfolk, NR3 1JU, England
01603 624135

Able Care believes that the elderly are happiest in the familiar surroundings of their own home. We can support you in maintaining your independence by providing a valuable alternative to residential care, whilst easing the reliance upon family, friends and neighbours.

Able Care’s aim is to keep you in your home and in the community you love. We fully understand the importance of providing for an individual’s needs and the benefits of maintaining as much independence as possible.

Able Care has provided a live-in care service since 1980 under the directorship of Hilary Betts and the management of her daughter-in-law, Michelle Betts. Today we are still very much a family run business with over 35 years experience in live-in care.

Able Care believes each person is an individual and we deliver a tailor made service to complement your way of living to help promote your independence and maintain your dignity.

Able Care can provide you with:

• Carers that have time for you
• Carers that can assist with personal care
• Carers to help you with your domestic needs
• Carers that can provide support from companionship through to palliative care
• Carers that you prefer returning regularly

Initially we offer a free assessment to ascertain your needs and to give you and your family members or friends the opportunity to discuss any concerns they may have around the way Able Care operates. After this assessment an offer letter is sent to you and if you decide to go ahead with 24 hour live-in care we will put together a comprehensive care plan with the information given to us at the initial assessment. 

This is an individual care plan written especially for you around your care needs. At this stage you are assigned a care co-ordinator who arranges your carers. Your care co-ordinator uses the information given to us by you to choose the right carer for you.

Able Care then establishes a rota of preferred returning carers living-in on either a weekly or two weekly basis. Your carer will provide you with all the support you need to continue to run your home as efficiently and effectively as you would like. Your carer will become a familiar face to you and we hope you look forward to each carer’s arrival.

As Able Care offers a continuous 24 hour live-in care service our carer waits on the day of departure for the next carer to arrive, this way constant cover is established. The outgoing carer will give the incoming carer a full account of the past week’s activities and details of any forthcoming events. 

Once a carer has completed their week your co-ordinator will call you or your chosen representative to ensure you were happy with the care received and whether you would like that carer to return. We generally try to establish a rota of no more than two to three regular carers for you.

Why choose Able Care?

At Able Care we match our carers to our clients on individual needs and common interests. Our carers are normally aged between 35 and 70 years and are all experienced. We are always looking to help our carers further their knowledge by offering additional training in areas such as SOVA (Safeguarding of Vulnerable Adults), dementia and manual handling for clients with disabilities.

Able Care understands the challenges we all face in later life and know that no two clients’ needs are the same. You may need support as husband or wife so that you can both remain in the family home. Able Care carers tailor their approach to your current way of life to ensure you get the support that you need.

All our carers go through interview, induction and come with excellent references. They are also checked through the Disclosure and Barring Service (DBS).

Your designated care co-ordinator will ensure that you receive the care and support you expect as well as managing day-to-day changes in your care package. They will be in regular contact with you to discuss your incoming and outgoing carer. Your care co-ordinator is highly successful in matching the right carer for you.

Our benefits include:
• Over 30 years of specialising in 24 hour live-in care
• Free no obligation assessment
• No fixed term contracts
• No registration fee
• A personalised care plan tailored to your needs
• Regular communication from your dedicated care co-ordinator
• 24 hour emergency on-call service
• We are regulated by the Care Quality Commission whose website address is

Should you be interested in finding out more about the kind of help we can offer or should you yourself be interested in becoming a carer please contact us.

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