National Careers Service

On 5 April Skills Minister John Hayes launched the National Careers Service, making accurate information and professional advice on learning and work available to everyone. The service has been developed with input from a large stakeholder community.

In a Parliamentary statement on 23 March, Mr Hayes described advice and guidance as a “vital part of building a sustainable economy and helping people become socially mobile".

The service offers:

  • online, webchat and helpline services to young people and adults (schools are responsible for securing careers guidance for pupils aged 14-16)
  • face-to-face guidance to adults aged 19 and over (and jobseekers aged 18 and over), available in a wide and growing range of locations in the community, including colleges, Jobcentres and community centres.

Each year the service will be able to help 700,000 adults face-to-face and handle up to one million telephone and 20 million online sessions from young people and adults.

On 5 April BIS published The Right Advice at the Right Time – describing the Government’s plans for the new service - on the BIS web site.

The Right Advice at the Right Time report is available online.

Share this

Gold Patrons