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Body language and rapport building in the video age : Look into my eyes, not around my eyes...
In this weeks episode of Impromptu Business Chat, James and Mark chat about how business owners and their teams can use body language to build rapport on video calls. As usual they provide 3 top tips, and along the way make reference to Richard Bandler (the co-founder of Neuro-Linguistic Programming), Tony Robbins and top road cyclist Peter Sagan.
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