ACAS Essential skills for supervisors 10 03 21

Event Details

Wednesday, 10 March, 2021 -
10:00 to 16:00
Dunston Hall, Norwich
Member Rate: 


Non-Member Rate: 


Gain a comprehensive overview of essential supervisory ‘people’ skills. This training includes interactive group discussions, helpful scenarios and case studies.

Business need 

The transition from team member to team leader can be tough. Supervisors are key members of the management team and have the closest contact with the people who actually produce the work. It is therefore important that supervisors receive adequate support and training. Failure to ensure that they have the proper skills and knowledge to carry out their pivotal role can have a negative effect on the motivation and productivity of those whom they supervise. This session will enable you to become effective quickly and enables you to understand how your role fits into the organisation and the importance of communicating with, leading and motivating your team. It also explores the importance of monitoring absence, how to identify bullying in the workplace and managing discipline and grievances.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For 

Newly promoted supervisors/team leaders or those who wish to build on their present expertise in any of the subject areas covered.


Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:

How to be an effective Supervisor
Communication skills including listening skills and questioning techniques
How to motivate your team and delegate successfully
How to spot bullying and promote a culture of dignity at work
The basic principles of managing discipline and handling grievances
Dealing with staff absences 

Venue De Vere Hotel Dunston Hall  Date 10/03/2021 Time 10:00 - 16:00 Price £175.00 per person
Please note our training events are VAT exempt
Please call Acas on 0300 123 1150 or email

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