International Trade

*URGENT NOTICE* To ensure we can continue to provide customers with a good level of service should the situation with Coronavirus (COVID-19) worsen, we are putting a contingency plan in place which will minimise disruption.

Force Majeure Certificates - The Norfolk Chambers of Commerce is offering clients facing issues in the movement of goods due to Coronavirus (COVID-19), a Force Majeure Certificate. 

How to Apply

  1. Email a letter confirming details of the force majeure circumstances and the scope of non-fulfilment of contractual obligations due to these circumstances, signed by the Company Director to
  2. This will need to be backed up by documents by the competent authorities or verifiable sources attesting to the existence of the force majeure circumstances - please note this is not required if circumstances are related to COVID-19
  3. A draft certificate will be emailed to you for approval
  4. The letter on Norfolk Chambers headed paper will be stamped with the Chamber logo stamp and sent off to you

The cost of the Force Majeure Certificate will be £30+VAT for members and £60+VAT for non-members.   

If you have any queries please contact or call 01603 729706

In the event that the Government progress the country to the ‘delay’ phase, we strongly advise all customers to use our electronic platform – e-zCert. This will ensure almost all physical interactions between customers and our documentation team are eliminated but that documents can still be obtained.

The ‘Express’ function of our system enables documents to be printed at your premises. Blank forms can be purchased by customers in packs of 10 and the documents are applied for, checked, and approved through e-zCert.

For all customers using the e-zCert system for the first time we offer a free checking service to ensure they are confident when using it for documentation. If you would like to move across to the new system we highly recommend registering and familiarising yourself with it prior to any escalation of the COVID-19 situation.

If you have any questions about the system or our international documentation services please get in touch with Julie Austin, International Trade Manager on 01603 729706 or at


Whatever you need to know about trading overseas, your first port of call should be the International Trade Team at the Norfolk Chamber of Commerce.

Trading overseas can be complex, so whether you are breaking into a new overseas market for the first time, or you’re already an experienced exporter keen to develop your international operations, you’ll find all the help you need at the Norfolk Chamber, with a friendly and prompt service.

Our team offers help and advice, as well as providing the usual export documentation services that you would expect to receive from an Accredited Chamber of Commerce. We have the resources to connect with organisations all around the world, plus other Chambers of Commerce within the UK.

We are dedicated to assisting companies in all aspects of International Trade and helping you increase your competitive edge and performance. So whatever your enquiry, get in touch and we will endeavour to help your international trading run as smoothly as possible



International Trade Services

6,000 International Trade Documents Processed Each Year

All export services are available at up to 50% discount to members.

Export Case Studies

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Tobar Group Trading Ltd - proof that if you’re to export successfully you can’t toy with it! We talked with Joanne...
STM Packaging Group was established 40 years ago, but the successful Norwich-based polythene products manufacturer has...
HiBreeds International Ltd was formed in 1998 and exports fertile chicken hatching eggs to a wide variety of customers...

International trade training

Thursday, 4 March, 2021 -
09:30 to 12:30
With Brexit just around the corner and the challenges, businesses face understanding commodity codes and ensuring you are using the correct commodity...
Thursday, 18 March, 2021 -
09:30 to 16:00
Do you know what documentation is required to ensure that import customs clearance takes place without delay? This course will go over a number of...
Tuesday, 30 March, 2021 -
09:30 to 16:00
Do you know what an Incoterm is and which one you should use for your export? Used in sales contracts worldwide, Incoterms define the risks and...

Chamber Members recieve up to a 50% discount on all export documentation

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